SimpleVoIP was established with the sole purpose of providing a simple and complete solution for our retail and restaurant clients. SimpleVoIP provides thousands of clients with a feature-rich, flexible alternative to traditional phone systems. SimpleVoIP was built through a partnership of industry experts to provide the most customized experience for retail and restaurants wanting to transition to VoIP services.

hosted voip services

Our service is provided via our high-end, secure data centers and is a fully managed service.

• Minimal Up-front Costs - No phones to buy:  handsets are included in the monthly service cost.

• No Maintenance Expenses - SimpleVoIP takes care of maintenance for you.

• One Predictable Monthly Invoice - Consolidate your communications with 1 bill from 1 provider for all of your locations.

• Increased Network Security - Network equipment is housed in our multiple secure datacenters, providing you built in
disaster recovery.

• Quality Voice - SimpleVoIP service installed and monitored by one of our Certified Technology Partners achieve a high quality
phone experience with QoS and VLANs on a managed broadband network.

the Managed difference

There are plenty of VoIP providers to choose from but no other provider offers a fully managed service over your  broadband connections. Why? Because it's not easy.
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SimpleVoIP is the VoIP division of Corporate IT Solutions and we provide a fully managed Hosted VoIP solution including design, install, management and monitoring for an optimal experience. To learn about all of our service offerings visit www.cisvpn.com. 
What does "Managed" really mean?
VoIP over the Internet is only as good as your internet connection, LAN/WAN hardware and network design.  We are experts at all 3.

  • Network Design - CIS designs customer networks with best practices specifically addressing the unique needs of a converged voice and data network. Power over Ethernet switches are recommended for all phones.

  • QoS Policies - CIS configures your router with a QoS policy to give priority on your broadband connection to VoIP.  Without QoS a simple file download or email with a large attachment sent from a PC in the back room could affect call quality.

  • Proactive Monitoring - We are monitoring each individual phone's status at all times. If a phone goes offline and our monitoring system shows the internet is functioning and other phones are up we will automatically create a trouble ticket, begin diagnosing the issue and notify your team. We also monitor call quality metrics to help identify network issues causing poor call quality.

  • Call Analytics - Our management portal gives you the power to search and export all calls to our from your locations. You have access to advanced analytics to further break down calling trends to give you insight into where, when and how customers are interacting with you over the phone.

  • Full Service - Any changes to call routing, night/weekend/holiday announcements, adding, changing or removing phones can be done by our team for no additional charge. Want to do it yoursef? No problem - we'll show you how.

EMAIL ADDRESS

info@simplevoip.us

TELEPHONE NUMBER

855-899-VOIP

PHYSICAL ADDRESS

1311 Calle Batido Suite 150
San Clemente, CA 92673


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